Who is RIS?
Retail Information Systems provides cost-effective, highly configurable and scalable point of sale and inventory control software solutions to retailers worldwide.
Retail Information Systems serves and consults with customers who operate retail operations, from small specialty to large chain stores and provides software and hardware implementation, custom programming, project management, and eCommerce design, integration, and implementation.
For over a decade Retail Information Systems has strived to exceed the expectations of every client by offering outstanding customer service and extensive knowledge of the IT Industry. We’re fortunate to be supported by a team, whose functional and technical expertise combined with their hands-on experience, ensures that our clients receive the most effective and professional service. This is part of the reason why RIS received the highest awards at the 2014 Retail Pro Global Conference:
- North America Sales Performance of the Year
- Best in New Customer Acquisition
- Service Excellence Award
Why Choose RIS?
You’re not just buying a POS solution. You’re buying a long-term relationship.
Perhaps even more important than selecting the right POS solution is choosing the right reseller from which you will be purchasing the software and hardware. Before you decide whether the solution is right, you need to assess the kind of relationship you will be entering into as well. Your successful implementation, ease of use, training of your employees, and ongoing technical support and emergency service will all rest on the reseller’s commitment to not just your customer experience, but your customers’ positive experience at the counter.
The difference that Retail Information Systems offers its clients is found in our:
- Deep industry knowledge of specialty retail segments.
- “Whatever it takes” attitude to ensure your success, regardless of how long you’ve
been a customer
- Expert technical support available to assist you 24/7
- Knowledge of new technologies that keep up with the ever-changing needs of today’s
consumers and enable you to continue to make your customers ‘customers for life’
- A staff of friendly, passionate retail technology professionals that enjoy what they do and
have been part of a successful company for over 15 years.
As Retail Pro’s North American 2014 Partner of the Year with the added distinction of the 2014 Service Excellence Award, RIS has been recognized by our customers and peers as a superlative reseller and business partner.
The reason is simple: RIS offers our customers deep experience with Retail Pro, especially with its latest release of Version 9, enabling us to handle our customers’ most challenging business requirements. In fact, RIS has written several enhancements that Retail Pro has incorporated into the product’s base code. Our unique Retail Pro 9 experience makes us the ‘rescue reseller ‘of choice when customers outgrow their resellers’ expertise or have support needs their current reseller can’t provide. Most other US dealers have only been selling Retail Pro for the last few years and have less customers and less experience on v9.
With over 1,500 customers our customers represent some of the largest Retail Pro v8 and V9 installations in the US, including such well known retailers as American Apparel, Earthbound Trading, Russell’s Western Wear, Flip Flop Shops, City Gear, Brown-Forman, Tandy Leather Factory, and Rimowa.
Meet Our Team
RIS Services JLT
Launched in Dubai, UAE in early 2014, RIS Services JLT is RIS’ flagship international office.
We provide in-house services through a team of knowledgeable and experienced technical analysts and support technicians.
RIS Services’ clients range in size from a single shop all the way up to corporate giant Al Futtaim. No customer is too small. No project too big.
RIS Services JLT provides valued services and ancillary retail products to best fit your needs, including:
- Software / Hardware consulting and implementation
- CRM & Customer Loyalty Platform; POS Integration
- Custom Programming
- Project Management
- E-Commerce Integration
- mPOS & Mobile Inventory
- Retail Analytics & Traffic Counting
- Forecasting, Planning & BI Solutions
If you have a requirement or questions on retail in general, please contact us today!
If you have questions or concerns, we would like to hear from you.
Please feel free to contact us if you would like additional information regarding our products, services or other requests using the form to the right.